Support

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Check here for updates or information on the status of the RCAV networks or email. You will also find helpful information on email configuration and other helpful IT info. Email Configuration Help with setting up email in Outlook, Webmail, Mac and on Smart phones and tablets Tilma Parish platform Information about… Read more »

Email Configuration – Outlook 2016 for MacOS

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These instructions will help you add your Archdiocese email account to Outlook 2016 on a Mac. Select tools> accounts Click Exchange or Office 365 Enter your info…. For example, Email address: johnsmith@rcav.org User name: johnsmith Password: xxxxxx Check Configure automatically Click allow for all the prompts If prompted add following as… Read more »

Email Configuration – Outlook 2011 for MacOS

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Open Outlook for Mac 2011. On the Tools menu, click Accounts. If this is the first account you’re creating in Outlook 2011, under Add an Account, click Exchange Account. If you’ve previously created an email account for a different email address, in the lower corner of the Accounts dialog box,… Read more »

Email Configuration – Outlook 2013 & 2016

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These instructions will help you add your Archdiocese email account to Outlook 2013 or 2016 on a PC. Launch Outlook and click File on top left of the screen Click Add Account Enter your email address You have now setup your Outlook

Email Configuration – Outlook 2007 & 2010

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After our email server migration to Office 365 in December of 2017, Outlook 2007 and 2010 no longer function with Archdiocese accounts. Outlook 2007 and Outlook 2010 are over 8 years old, and are no longer supported by Office 365 as of October 31, 2017. For more information, please see… Read more »

Email Configuration – Outlook

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How to find your Outlook version Outlook 2007 looks like this: See the instructions for Outlook 2007 & 2010 for PC. Outlook 2010 looks like this: See the instructions for Outlook 2007 & 2010 for PC. Outlook 2013 and 2016 look like this: See the instructions for Outlook 2013 &… Read more »

Email Configuration – Samsung

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These instructions will help you add your Archdiocese email account to an Android phone using the Samsung Email app. Open the Samsung Email app and tap Add Account if it’s your first time. If you already have an account setup, go to Settings in the app > Add account. Enter… Read more »

Email Configuration – IOS

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iPhone/iPad Go to your device’s Settings, scroll down and tap Accounts & Passwords >Add Account. Note: If you’re on iOS 10, go to Mail > Accounts >Add Account. Select Exchange Enter your Office 365 or Exchange email address and a description which can be anything you. Tap Next. Sign In… Read more »

Email Configuration – IMAP

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You can connect to Office 365 Exchange Online using the following IMAP settings. Your username is your email address (e.g. parish.abc@rcav.org.)   Service Hostname Encryption Authentication Port Incoming Mail Server (IMAP) outlook.office365.com SSL Required 993 Outgoing Mail Server (SMTP) smtp.office365.com TLS Required 587   Using IMAP to connect to your… Read more »

Email Configuration – Android Mail

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Open Gmail on your Android device. Tap the menu icon in the upper left corner. Settings > Add account > Exchange and Office 365 Enter your full email address (e.g. myaddress@rcav.org) and tap Next. Enter your password and tap Next. Note: If asked, the server address is outlook.office365.com. Follow any… Read more »